ON-SITE Bilingual Medical Call Center Representative – Bogotá

ON-SITE Bilingual Medical Call Center Representative – Bogotá
Location: Bogotá, Colombia (On-Site Only)
Salary: $3,600,000 COP per month
Rotating Shifts | 7:00 AM – 4:00 PM / 9:00 AM – 6:00 PM
About the Role
Statlinx is hiring a Bilingual Medical Call Center Representative to support U.S.-based healthcare operations. This position is fully on-site in Bogotá.
You will handle inbound calls from U.S. patients, provide appointment support and general assistance, and ensure all interactions are documented with precision and professionalism.
This is not a sales position.
Key Responsibilities
Answer inbound calls from U.S. patients in English
Assist with appointment coordination and patient inquiries
Accurately document interactions in CRM systems
Navigate call center platforms while managing live conversations
Maintain strict confidentiality and professionalism
Follow structured call handling protocols
Requirements
Minimum 1 year of experience ...