ON-SITE Bilingual Medical Call Center Representative – Bogotá

ON-SITE Bilingual Medical Call Center Representative – Bogotá

Location: Bogotá, Colombia (On-Site Only)

Salary: $3,600,000 COP per month

Rotating Shifts | 7:00 AM – 4:00 PM / 9:00 AM – 6:00 PM

About the Role

Statlinx is hiring a
Bilingual Medical Call Center Representative
to support U.S.-based healthcare operations. This position is fully on-site in Bogotá.

You will handle inbound calls from U.S. patients, provide appointment support and general assistance, and ensure all interactions are documented with precision and professionalism.

This is not a sales position.

Key Responsibilities

• Answer inbound calls from U.S. patients in English
• Assist with appointment coordination and patient inquiries
• Accurately document interactions in CRM systems
• Navigate call center platforms while managing live conversations
• Maintain strict confidentiality and professionalism
• Follow...