On-Site Quality Analyst — Elevate CX (HMO & Perks)

A growing BPO company in Angeles is seeking a Quality Analyst to improve customer service through monitoring communications and providing feedback. The ideal candidate will have strong communication and analytical skills, with experience in a similar role. Responsibilities include analyzing performance data, training call center agents, and ensuring compliance with quality standards. Join us to work in a collaborative environment with opportunities for professional growth and added benefits.
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