On-Site Retention Advisor — Customer Loyalty & Solutions

Fpsinc in Bogotá is seeking a highly motivated Customer Retention Advisor to join its on-site team. In this role, you will handle inbound calls, support customers, and work to reduce cancellations by addressing concerns and promoting value. With a strong focus on relationship-building and customer satisfaction, applicants should have experience in customer service and retention, exceptional communication skills, and the ability to multitask. Flexibility in work hours is required.
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