On Site Service Technician - Level II

**DESCRIPTION**

We are looking for a talented **On Site Service Technician - Level II** to join our team specializing in **Service** for our **Parts and Aftermarket Department** in **Kitwe, Zambia.**

**In this role, you will make an impact in the following ways** :

+ Deliver Expert Technical Support: Act as the go-to specialist for diagnosing and completing less complex repairs on Cummins products, ensuring reliability and performance for the customer.
+ Enhance Customer Experience: Engage with customers professionally and courteously, building trust and maintaining strong relationships through responsive and efficient service.
+ Ensure Operational Efficiency: Anticipate customer needs and provide timely solutions, minimizing downtime and improving productivity at the customer’s site.
+ Apply Precision and Compliance: Use specialized tools and follow documented procedures to guarantee accurate repairs and adherence to company standards and po...