Onboarding & Activation Specialist (Post-Sale)

Job Overview

The Activation Specialist is a post-sale, revenue-driven role responsible for ensuring newly closed accounts are fully staffed, activated, and successfully onboarded. Acting as a post-sale Account Executive, this role owns client follow-ups, recruiter coordination, interview facilitation, and client onboarding while building strong relationships during the most critical phase of the customer lifecycle.

The Activation Specialist ensures that what was sold is delivered, expectations are aligned, and subscriptions are activated on time.

Account Staffing & Activation

• Own post-sale accounts from deal close through successful activation
• Ensure accounts are staffed according to client requirements and agreed timelines
• Actively follow up with customers to secure approvals, feedback, and decisions needed for activation
• Drive urgency and accountability to prevent activation delays

Client &...