Onboarding Specialist

About Us

Sodainmind provides subscription-based software solutions that help businesses streamline operations and grow efficiently. Our products are flexible, scalable, and easy to integrate.

Role Overview

We're looking for a Client Onboarding Specialist to help new customers get started with our software. You'll guide clients through setup, training, and adoption, making sure they feel confident and supported from day one.

Responsibilities

• Welcome new clients and assist with account setup.
• Provide training and answer questions about our products.
• Ensure smooth handoffs between sales and support teams.
• Track client progress and follow up to resolve issues.
• Collect feedback to improve the onboarding process.

Qualifications

• Experience in client onboarding, customer service, or account management.
• Clear communication skills and a customer-first mindset.
• Ability to exp...