Onboarding Specialist

Onboarding Manager – SaaS

12-Month Fixed-Term Contract

£40,000 p/a + bonus

Fully Remote (UK)

We’re partnering with a high-growth, product-led SaaS company in the healthcare technology space, recognised for its inclusive culture, flexible working, and strong customer-first values.

They’re looking for an Onboarding Manager to take full ownership of the onboarding journey for new customers - acting as the central point of contact from post-sale handover through to successful adoption.

This is a proactive, consultative role focused on delivery, communication, and long-term customer success, not reactive support.

The Role

As the Onboarding Manager, you’ll be responsible for delivering a seamless onboarding experience that sets customers up for long-term success.

You’ll manage onboarding plans, ...