One Stop - Post Office Officer in Charge

My AM gives me feedback on retail standards

I score green on my One Stop audits - If I score less there is a plan to address the issues.

I score green in my Post Office Ltd Mystery shopper visits

Correct products advertised, for the correct period.

I serve the customers as promptly as possible and Customer feedback is positive

Post Office Ltd branch standard targets are met

I inform the customer of service options available for each transaction.

I support the Retail team / manager when I get the opportunity?

I look to grow the business by keeping up to date with product changes.

I quickly develop my understanding of new products to promote sales.

 I promote add on sales wherever I can by asking the right questions to my customers.

I carefully monitor my cash to ensure availability

I ensure I have all products...