One Stop - Shift Leader

Responsibilities

• Coordinate the team to deliver the easiest shopping trip in the community
• Opening/closing the store and completing duty cover, making sure all decisions are right for customers, colleagues, and everyone’s safety.
• Being the go‑to person for colleagues in the absence of the Store Manager for day‑to‑day operational queries.
• Supporting the Store Manager to co‑ordinate seasonal, community and charity events, creating a great inclusive atmosphere.
• Making sure the store is always clean, tidy, and well presented.
• Prioritise the replenishment of products that matter to our customers.
• Making sure point of sale and shelf edge labels reflect what good looks like.
• Taking immediate action for any overcharges and preventing any reoccurrence.
• Proactively manage queues in store to deliver a great shopping trip for our customers.
• Co‑ordinating colleagues, ensuring they deliver...