Online Account Manager

Account Manager

Location: Canada (Remote / Hybrid / On-site – specify)

Employment Type: Full-time

Overview

We are seeking a client-focused Account Manager to build and maintain strong relationships with existing customers across Canada. This role focuses on account growth, client satisfaction, and long-term partnerships.

Key Responsibilities

• Manage and grow a portfolio of client accounts
• Serve as the main point of contact for clients
• Understand client needs and recommend appropriate solutions
• Identify upselling and cross-selling opportunities
• Coordinate with internal teams to ensure successful service delivery
• Prepare account reports, forecasts, and performance reviews
• Resolve client issues and ensure high satisfaction levels