Online Community Manager

We are looking for a proactive and enthusiastic Online Community Manager to support and grow our affiliate community. The ideal candidate will be responsible for managing communications with affiliates, responding to inquiries, fostering engagement, and maintaining a positive and supportive online presence. This role requires excellent communication skills, strong problem-solving abilities, and a passion for building meaningful relationships.

Key Responsibilities:

Community Support & Engagement

• Serve as the primary point of contact for affiliates across community platforms (forums, social channels, email, chat, etc.).
• Respond promptly and professionally to affiliate inquiries, issues, and feedback.
• Moderate discussions to maintain a respectful and inclusive environment.
• Identify trends in questions or concerns and escalate when necessary.

Content & Communication

• Create and share engaging content, announce...