Online FAE (Embedded Products)

Online FAE (Embedded Products)




Job Description





**Job Purpose and Dimensions** **:**





_A personalised technical support engineer for mass market customers & channel partners, providing pre & post sales technical support to a geographical region and its customers , partner FAE and renesas Sales teams. ._





**Principal Accountabilities:**





+ _Support customers on popular Catalog Embedded Products (MCU/MPU/Wireless)_

+ _Post sales : Provide personalised technical support online (email / teams etc) to understand customers problems & solve them with smart efficient use of resources (own knowledge & product line resources)_

+ _Pre Sales : Work with sales teams on understanding customers requirements (product & application or use case) to position REN products and solutions in an advantageous way._

+ _Support Partner FAE in dis...