Onsite Customer Service Agent

OVERVIEW

Join the Team!

Are you looking for a stable opportunity with growth, benefits, and a positive work environment?

We are hiring onsite Customer Service Representatives in Mexico City. Be part of a company that values your professional development and well-being.

For Virtual Applicants, we require candidates to turn on their camera.

RESPONSIBILITIES

What will you do in this role?

You’ll be working for one of ONSITE campaigns, in one of our account that operates a grocery delivery and pick-up service.

• Provide personalized and high-quality customer service.
• Actively listen and resolve inquiries with empathy and professionalism.
• Ensure customer satisfaction from the first contact.
• Manage multiple tasks while delivering exceptional service.

QUALIFICATIONS

What are we looking for?

• Advanced English (B2+ - C1)
• Experience in BPO o...