Onsite Deskside Support Analyst Regina

Join Compugen as an Onsite Deskside Support Analyst in Regina, SK, and elevate your technical support skills. This role focuses on hardware, software troubleshooting, and enhancing user experience.

As a Deskside Support Analyst, you will offer on-site technical support within a large financial services setting. The position requires expertise in Windows 10/11 and Microsoft 365, along with strong troubleshooting abilities. You will maintain asset records, manage ticket lifecycles, and collaborate with central engineering teams to ensure compliance with security standards.

Key Responsibilities:
• Troubleshoot issues across Windows 10/11 and Microsoft 365
• Perform user and access administration for secure access
• Support endpoint management activities using Intune
• Deliver hardware support for devices and peripherals
• Manage the full ticket lifecycle and document accurately

Requirements:
• Technical Diploma or ...