Onsite IT Helpdesk Specialist – Apple & Google Workspace Pro

A global technology provider in Mexico City seeks a Helpdesk Specialist to provide technical support, ensure IT infrastructure efficiency, and uphold customer satisfaction. The position involves managing service desk tasks, resolving technical issues, and adhering to operational standards. Ideal candidates possess 3-6 years of support experience, strong problem-solving skills, and a commitment to exceptional service. The role is 100% onsite, offering a competitive pay range of $395,000 — $410,000 MXN.
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