Onsite IT Support Specialist | Windows, macOS & ServiceNow

A global technology firm in Monterrey is looking for an Onsite Support Technician responsible for delivering hands-on technical support to end users. The role involves troubleshooting issues with desktops, laptops, and network-connected equipment while providing high-quality customer service. Ideal candidates should have over 3 years of technical support experience, familiarity with ServiceNow, and strong knowledge of Windows or macOS. The position requires adherence to IT policies and a focus on user satisfaction.
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