Onsite Manager

DEMOPOWER Philippines, Inc. is a part of Omni Marketing Global (OMG!), the biggest below-the-line marketing company in Asia with an established presence in 8 countries. With over 20 years of experience in the marketing business and a nationwide coverage made possible by our satellite offices and training centers across the country, we offer the largest integrated marketing solutions to our partners. Together with our retail and channel partners, we bring your brands to life through promotions, product demonstration, sampling, merchandising and different types of events.

Description

• Lead and manage daily operations of the contact center, ensuring service levels, quality standards, and KPIs are consistently met or exceeded.
• Review and analyze operational data and trends to drive informed decision-making and strategic planning.
• Coach, mentor, and develop team members to maximize performance, engagement, and professional growth.
• C...