Onsite Operations Leader - Multi-Site BPO

A leading marketing service provider in Quezon City is seeking an experienced Operations Manager to oversee daily contact center operations. The role includes managing service levels, coaching team members, and analyzing operational data to enhance performance. Candidates should have at least 5 years of managerial experience in the BPO industry, with a proven track record of meeting SLAs. This position offers a chance to lead a high-performance team in a dynamic environment.
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