Onsite Service Desk Analyst — Graveyard Shift & Healthcare

A prominent IT services provider in Metro Manila seeks a Service Desk Associate to manage IT tickets and user communications in a healthcare account. Responsibilities include opening, logging, prioritizing, and closing tickets while ensuring excellent user support. Candidates must have communication skills, basic knowledge of software/hardware, and be open to training. This position requires work on a graveyard shift, is 100% onsite, and involves using various IT tools like Service Now and Avaya.
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