Onsite Technical Support Specialist

Job Title: Onsite Technical Support Specialist

Location: Onsite and Remote
Job Type: Full-Time

Job Summary
We're a fast-scaling tech company focused on data collection and robotics AI systems. Our operations span multiple countries, collecting, managing, and analyzing large datasets that train intelligent robots.

We're seeking a Tech Lead who's highly proficient in Linux and Windows systems, capable of maintaining technical stability across regions, ensuring smooth collaboration, and driving software reliability.

Key Responsibilities:
- Oversee system operations across multiple data collection hubs.
-Ensure software bugs are identified, documented, and reported promptly.
- Maintain strong communication with other Tech Leads and Operations Managers across regions.
- Support system-level troubleshooting and configuration on Linux and Windows environments.
- Provide technical guidance to local teams and ensure global standards are follow...