Ontario Regional Field Support Manager

Elevate field support initiatives in Ontario as a Regional Field Support Manager specializing in medical instrumentation. Utilize your technical service management skills to maximize customer engagement and compliance.
This role is a direct hire and entails significant responsibilities overseeing field service operations across Ontario, requiring a minimum of three years of management experience in technical services. French fluency is essential, and overnight travel within Ontario as well as to the NYC Tri-State area for corporate meetings is required. The ideal candidate will ensure adherence to all corporate SOPs and policies while managing budgets and performance metrics.
Key Responsibilities:
• Oversee field service activities and customer escalations
• Prepare and present at customer business reviews
• Manage participation in trade shows and events
• Ensure compliance with corporate SOPs and procedures
• Control revenue and budget for the Ontario region
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