Open for Newbies - Hotel Reservation - Weekends OFF

Join to apply for the Open for Newbies - Hotel Reservation - Weekends OFF role at Orbit Teleservices

We are looking for experienced Online Assistants to join our Hotel Reservation team. In this non-voice role you will assist customers via chat and email with hotel bookings, changes, and inquiries.

Key Responsibilities

• Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.
• Provide accurate and timely information about room availability, pricing, and policies.
• Ensure high‑quality customer service in all written interactions.
• Record and update customer information and reservation details in internal systems.
• Follow all company guidelines for quality and compliance.

Qualifications

• High school graduate (K‑12 or Old Curriculum).
• Minimum of 6 months BPO or relevant customer service experience (non‑voice experience...