Open for newbies

One-day hiring process Earn up to 26k monthly Sapient is seeking dedicated Call Center Agents to join our Hotel Reservation Representative Team This is for urgent hiring. Apply now

Responsibilities:

• Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
• Provide accurate information about hotel availability, rates, amenities, and policies
• Process reservations accurately and efficiently
• Resolve customer issues and escalate complex issues as needed
• Meet performance targets for productivity, quality, and customer satisfaction
• Maintain accurate records of reservations and customer interactions

Qualifications:

• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TE...