Open for No experience: Customer Service Representative

About the role

We are seeking a skilled and enthusiastic Customer Service Representative to join our dynamic team at Cebu New Wave Recruitment Inc.'. This is a full-time position based in Manggahan General Trias City Cavite, where you will be responsible for providing exceptional customer service and support to our valued clients.

What you'll be doing

• Handling inbound and outbound customer calls in a courteous and professional manner
• Responding to customer inquiries, concerns, and complaints in a timely and effective manner
• Troubleshooting and resolving customer issues to ensure a positive customer experience
• Documenting customer interactions and maintaining accurate records
• Identifying opportunities to improve customer satisfaction and processes
• Adhering to company policies, procedures, and quality standards
• Collaborating with cross-functional teams to provide seamless customer support

Wha...