Operation Excellence Business Process Manager

We're on a mission to make financial services accessible and effortless for SMEs. As one of Singapore's latest digital wholesale banks fully regulated by MAS, we're committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext
As an CX Operation Excellence Business process manager at ANEXT Bank, You are responsible for leading the change management initiatives to ensure that enterprise-wide tech changes and new technologies transition smoothly and are embedded effectively into systems and processes, minimising disruption and increasing adoption with maximum efficacy. This role reports to the Head of Operation Excellence under COO office.
Responsibilities
Ensure delivery of timely business operations and high quality performance.
Serve as a trusted partner to stakeholders across various business units and seniority levels to identify issues, manage key business operations processes, set priorities, provide sy...