Operation Executive

Responsibilities

• Shipping documentation (import/ export/ LC/ documentation/ Bill of Lading / FTA Agreement)
• Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.
• Advise clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
• Ensure smooth and efficient shipment movement
• Book the consignment (freight / transporters / forwarders) in accordance with costs and price strategy of the company
• Handling customer enquiries or complaints
• Recommend shipping solutions to minimize cost & optimize profit
• Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis
• Liaise and maintain good relations with agents and shipping companies.
• Conduct Market & ...