Operation Executive - Singapore

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About The Opportunity

As a member of the Operations team, the Operations Executive plays a key role to ensure that Discova meets and exceeds its goals and operates successfully. The Operations Executive will work in partnership with the Operations Team Leader to execute the operational standards and requirements that will drive customer satisfaction and productivity. This will involve the delivery of best‑in‑class service and memorable local experiences for the customer.

Your main responsibility is:

• Book and operate tours with accuracy within budget.
• Consistently follow Discova One‑Best‑Ways (OBWs) processes/procedures/systems across the accounts handled.
• Keep strong relationships with suppliers.
• Cooperate with Tour Guides, Product, Sales, Reservation, Customer Experience and Suppliers for seamless daily operations and overall service improvements.
• Solve on...