OPERATION MANAGER

Responsibilities

• Reporting directly to the General Manager
• Lead & provide direct training of 5 admin personnels in all operations processes
• Responsible to plan and streamline all administrative procedures
• Responsible for weekly reporting on all functions of the Operations department
• Handling of customers complaints effectively and efficiently via calls or emails.

Requirement

• Relevant experience as an Admin Manager or Operation Manager
• Proficient in Chinese to liaise with Chinese speaking counterparts
• Experience with writing reports to management
• Proficient in Excel and able to do Pivot Table & Vlookup
• Good leadership & problem solver
• Able to take stress in a fast paced working environment