Operation Team Leader

Responsibilities:
1. Team Management & Development
• Functional Development & Leadership
。 Lead and develop the Operations team (Sales & Service Support, and Stock teams) to enhance functional expertise and ensure operational excellence.
。 Define clear cross-functional roles and collaboration frameworks, regularly reporting retail observations and identified issues to the company, and track progress to guarantee smooth and effective execution.
。 Strengthen collaboration between Operations and Sales teams to drive efficiency, synergy, and improved business results.
• Performance Monitoring & Training
。 Monitor daily retail operations, identify on-site challenges, and escalate key issues and improvement needs to the Boutique Manager in a timely manner.
。 Train and mentor your team members to enhance their independence, job knowledge, and soft skills as well as behavioral abilities.

2. Store Operations & Compliance 
• Inventory & Space Manageme...