Operational Care Specialist - Air Logistics

Join Kuehne+Nagel as an Operational Care Specialist, where you will oversee air logistics operations and enhance customer delivery experiences. This role requires strong attention to detail and proactive communication.
As part of the Operational Care Center, you will coordinate air shipments, execute bookings, and monitor shipments throughout their transit. Your collaboration with Customer Care Specialists will ensure customer requirements are fulfilled while complying with regulations and Kuehne+Nagel’s guidelines. This position is vital for optimizing operational activities and maintaining service levels.
Key Responsibilities:
• Execute all operational activities accurately and reliably
• Proactively monitor shipments and address deviations promptly
• Clarify instructions to prevent conflicts in routing and transit
• Elevate operational issues to supervisors when needed
• Collaborate closely with all stakeholders for streamlined operations
Requirements:
• M...