Operational Controls Business Analyst Role

Drive operational excellence as a Business Analyst with Manulife, focusing on enhancing operational controls in a hybrid work environment. This role will leverage your analytical skills and operational knowledge.

In the AdminAdvantage team, collaborate closely with operations leaders to design, document, and maintain controls mitigating risks effectively. Your passion for data-driven insights will be vital in supporting automated controls and ensuring the operational efficiency of services. This position is perfect for someone who thrives on problem-solving and continuous improvement.

Key Responsibilities: • Document controls to mitigate operational risks • Identify gaps and trends in control effectiveness • Support automation tools and ensure functionality • Conduct data validation to maintain output quality • Translate control outcomes into operational insights

Requirements: • Strong operational controls or risk management experience • Hands-on experience w...