Operational Controls Governance Manager Role

Take on a leadership role as the Operational Controls Governance Manager with Manulife in Waterloo, Ontario. This hybrid position centers on managing operational risks and fostering stakeholder collaboration.
In this role, you will represent Canada Operations in implementing the Operational Risk Management Framework while ensuring effective risk governance. Ideal candidates will have solid experience in managing corrective action plans, leading project risk assessments, and facilitating audit processes to ensure compliance and operational excellence.
Key Responsibilities:
• Implement core components of the Operational Risk Management Framework
• Independently manage corrective action plans
• Conduct risk assessments for impactful projects
• Lead audit engagements and respond to audit findings
• Document root cause analysis for operational incidents
Requirements:
• 5–7 years of experience managing operational risks
• Familiarity with insurance and contact c...