Home / Jobs / Operational Excellence Consultant (AI COE)

Operational Excellence Consultant (AI COE)

Manulife
Full time Quezon City, Metro Manila Business Operations Specialists
Posted:
June 08, 2026
Location:
Quezon City, Metro Manila, Philippines

Job Description

The Operational Excellence Consultant join our Operational Excellence team at MBPS. In this role, you are expected to conduct process discovery & walkthrough sessions for operational and/or support processes, identify process and/or performance gaps and opportunities, quantify impact of process gaps and/or performance misses and continuous improvement opportunities and support the business process owners in deploying the agreed recommendations measuring and tracking benefits of projects.

Position Responsibilities:

  • Analytical support for transformation projects, ensuring data-driven decision-making.
  • Provide technical training and coaching on broad Operational Excellence disciplines – i.e. Agile, Lean, Design Thinking, CI. OE workshops (e.g., Problem Solving tools and techniques, VSM, CJM, Scrum, CI workshops).
  • Monitors project progress and provide insights, ensuring transformation initiatives are on track and delivered within agreed timefram...

    • Apply for this Job

    Submit your application for the Operational Excellence Consultant (AI COE) position at Manulife.

    Apply Now Save for Later

    Job Overview

    Job Type: Full time
    Location: Quezon City, Philippines
    Posted: June 08, 2026
    Deadline: July 18, 2026