Operational Excellence & Consulting Sr Analyst

Citizens

Full time United States, United States Business Operations Specialists

Posted:

June 10, 2026

Location:

United States, United States, United States

Job Description

The Operational Excellence Team partners across Citizens Bank to transform end-to-end processes and improve operating models. As a Senior Process Engineering Analyst, you will work with cross‑functional teams to drive customer‑centric process improvements using data, Lean methodologies, and change management practices. Your work will deliver measurable business value while strengthening a culture of continuous improvement.
Key Responsibilities
Process Improvement & Reengineering
Lead or support end‑to‑end process improvement initiatives using Lean, Six Sigma, Process Reengineering, and related methodologies.
Analyze current‑state processes, identify root causes, and design practical, data‑driven solutions.
Address people, process, technology, and policy impacts to ensure sustainable outcomes.
Program & Engagement Management
Scope, plan, and execute intermediate‑complexity engagements that deliver measurable busine...
                

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Job Overview

Job Type: Full time

Location: United States, United States

Posted: June 10, 2026

Deadline: July 20, 2026