Operational Excellence Lead (Hybrid, 80- 100% working degree)

About the Role

As an Operational Excellence Lead, you will be a key driver of business transformation within a high-impact, globally connected team. At the core of this role is the opportunity to design and shape new operating models for . fast follow and facility schemes — reimagining how these critical commercial insurance structures function end-to-end, and setting the standard for how they scale globally.

This role places you at the heart of evolving underwriting operating models, enabling the organisation to operate smarter, faster, and more effectively. You will lead strategic change initiatives, challenge the status quo, and work collaboratively across Lines of Business, Integrated Platforms, and Global Functions to design fit-for-purpose operating models that balance local market needs with global consistency. You will also champion digital innovation — including GenAI — to unlock new levels of productivity and deliver measurable,...