Operational Excellence Lead - Incident, Change & Problem

A leading FinTech firm is seeking a Senior/Lead Operational Excellence Specialist in Naucalpan de Juárez, Estado de México. This role is crucial in ensuring consistent operational delivery with a focus on incident management and continuous improvement initiatives. Candidates should possess strong analytical skills, ITIL certification, and at least 3 years of operational experience. The position offers a hybrid working model, competitive compensation, and the chance to work closely with innovative thinkers in financial technology.
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