Operational Lead/ Lead Project Administrator

Job Description

Administrative Support

• Meeting & Agenda Management: Prepare briefing notes for stakeholder meetings and capture/track action items.
• Documentation & Knowledge Management: Maintain the documentation (Playbooks, SOPs) for the Program.
• Asset Tracking: Assist in managing assets distributed among the staff (IT, non-IT).

Audit & Project Administration Oversight

• Data Integrity Audits: Regularly review the reports and data entries of the Project Administrators to ensure accuracy.
• Process Compliance: Ensure compliance with operational and administrative requirements.
• Guidance: Act as the first-line mentor for PAs, answering questions on resource allocation or workflow adjustments in the absence of a Programme Manager.

Operational Support

• Contingency Coverage: Step in and perform the duties of a Technician (Field) during leave, illness, or peak su...