Operational Specialist

We're Hiring – Application / System Support Engineer (Malaysia)

We are hiring experienced
Application / System Support professionals
for a leading global technology organization in the
aviation domain
, based in Malaysia.

Key Responsibilities:

• Handle complex incident management and service operations

• Monitor day-to-day system operations to ensure smooth service delivery

• Coordinate with internal teams and external vendors to meet SLAs

• Analyze operational data to identify trends and improvement areas

• Perform root cause analysis and implement permanent fixes

• Maintain and update operational documentation

• Identify automation and process optimization opportunities

• Deploy changes based on business requirements

• Provide on-call / escalation support when required

Experience & Skills Required:

• 3–5 years of experience in Applicatio...