Operational Support Analyst

We are looking for an organized and proactive Client Finance Executive to join our team, supporting some of our largest and most complex clients.

As a Client Finance Executive, you will play a key role in ensuring the smooth financial management of client queries. An opportunity has arisen for a graduate calibre Client Support Assistant to join their team. Working as part of a Central Hub, this role will be the first point of contact for clients. This role is ideal for an analytical individual with exceptionally strong client relationship experience. You will be focused on delivering the highest level of service and finding innovative ways to improve processes. You will also work collaboratively with other departments within the business.

Responsibilities

• Managing all incoming queries via multiple sources.
• Investigating problems, seeking resolutions, and escalating where required.
• Developing knowledge across multiple products. <...