Operational Support Manager

Falkerin S.à r.l.
Full-time Strassen, Luxembourg District Operations Specialties Managers
Posted:
June 04, 2026
Location:
Strassen, Luxembourg District, Luxembourg

Job Description

Responsibilities:

  • Act as a team lead, collaborating closely with our client facing Administrators and Accountants using eFront to ensure the appropriate delivery of client service
  • Act as a higher authority for recording static data and transactional data on to eFront
  • Manage and review incoming requests to prioritise and delegate effectively
  • Support teams with achieving their desired outputs for system reporting by leading the process and coordinating all relevant parties
  • Prepare scoping documents to capture client’s bespoke reporting requirements
  • Advise teams on best practice for system inputs
  • Monitor and review adherence to best practice
  • Attend meetings with client teams and clients to provide status updates and technical insight
  • Supervise and assist in the training and development of staff
  • Arrange and manage the appraisal process for members of staff
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    Job Overview

    Job Type: Full-time
    Location: Strassen, Luxembourg
    Posted: June 04, 2026
    Deadline: July 14, 2026