Operations & Administrative

About the role

Join our dynamic team at D SWIM ACADEMY SDN. BHD. as an Operations & Administrative Assistant. In this full-time role based in Kuala Lumpur and Selangor, you will play a vital role in supporting the smooth running of our organisation. Utilising your strong administrative, communication, customer relation and organisational skills, you will be a key point of contact for both internal and external stakeholders.

What you'll be doing

1. Providing administrative support across various functions, including scheduling, reception, document management and general office duties
2. Process students registration, payment, lesson schedule and other administrative procedures.
3. Attends to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
4. Always identify and assess client's needs to achieve higher satisfaction and provide smooth experiences.. Build sustainable relationsh...