Operations Analyst and Supervisor – French speaker

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

We are seeking an experienced IT Operations Team Supervisor to lead and coordinate a team operating in complex, mission-critical environments. This role combines hands-on technical expertise with strong people management and leadership skills, ensuring service continuity, consistent quality, operational excellence, and continuous improvement across RUN activities.

The Supervisor will...