Operations Analyst - Partner

The Operations Analyst is the bridge between (EMEA Commerce) Operations organization and Cisco’s client (Partner/Distribution/Customer/ Field) experience.



As the trusted advisor to our clients, the Operations Analyst is responsible for providing operational expertise and being accountable for the execution of performance management, enablement, readiness, and advocacy in areas that would save time and effort for our clients. Operational Analysts also articulate Operations’ strategy and represent client experience and requirements.



The individual possesses the ability to identify automation opportunities, translate them into actionable digital use cases, and leverage AI to implement solutions that drive efficiency and innovation.



The Operations Analyst achieves the above by ensuring close collaboration with cross-functional teams, including Commerce Operations Global Delivery Centers team. They improve workflows and minimizes poin...