Operations and Customer Service Executive

About the role

We are looking for a driven and detail-oriented Operations and Customer Service Executive to join our team at Accredited Cargo Line Pte. Ltd. This full-time role will involve managing key aspects of our freight and cargo forwarding operations, as well as providing excellent customer service to our valued clients.

What you'll be doing

• Coordinate and oversee the day-to-day operations of our freight and cargo forwarding services, ensuring efficient and timely delivery of goods
• Manage client relationships by responding promptly to inquiries, addressing concerns, and providing updates on shipment status
• Liaise with internal teams, external partners, and logistics providers to ensure seamless operations and customer satisfaction
• Maintain accurate records and documentation related to shipments, invoicing, and client information
• Assist with the planning and execution of logistics strategies to optimise our servic...