Operations and Customer Services Officer

Who We Are

Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility and award‑winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from regulatory resilience with 63+ permissions globally, access to major payment rails and proprietary technology.

Role Purpose

This role manages all client transactions relating to their FX trading accounts and queries efficiently in line with company policies. The ideal candidate will have good analytical and organisational skills to ensure operational and administrative tasks are completed on time, keeping on top of client transactions from start to finish in accordance with company procedures and KPIs/SLA’s. ...