Operations and Monitoring Analyst (AMS)

The Role

Ensure the stability, availability, and timeliness of batch and online processes, guaranteeing that Java application jobs and SAP chains run according to schedule, with proper evidence, traceability, and failure‑recovery procedures; maintain the monitoring of critical transactional systems and manage backups/restores in accordance with IT policies.

Responsibilities

1) Daily Monitoring and Operations

• Operate and monitor automated workflows (jobs/chains) in Control‑M , including job initiation, tracking, dependencies, retries, and operational closures.
• Monitor the health of transactional systems (e.g., Tandem , OmniPayment ) and availability dashboards, activating established procedures in the event of degradation.
• Verify integrity and cycle times of Java jobs and SAP chains , documenting execution evidence.

2) Incident and Request Management (AMS)