Operations Assistant - Afternoon Shift (Fully Remote)

About Valatam

We’re Valatam,  a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.

About the Role

You are the right fit for this role if you can help our clients coordinate projects, manage operational tasks, and ensure smooth, efficient workflows. This is a 100 % remote, full-time position (Monday – Friday, 8:00 am – 5:00 pm PST).

Key Responsibilities 

• Provide exceptional service to internal and external stakeholders at all times.
• Monitor and address company communication (phone, email, social platforms).
• Review, accept, and dispatch service requests efficiently and accurately.
• Communicate with customers to coordinate service, follow up, and en...