Job Description
Job Title: Assistant Manager: Operations
About Us
At Quantanite, we are a globally recognised BPO partner, delivering exceptional customer experience and advanced technical support solutions. We combine innovation, data-driven decision-making, and people-focused leadership to create high-performing teams that consistently exceed client expectations. Our culture is built on accountability, collaboration, continuous improvement, and professional growth.
Position Overview
We are seeking a driven and strategic Assistant Operations Manager to support and oversee the day-to-day operations of our contact centre campaigns. This role is ideal for a performance-oriented leader with strong operational expertise and proven experience managing complex technical support or troubleshooting environments.
The successful candidate will play a critical role in driving operational excellence, strengthening service delivery, and ensuring commercial and client objective...
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