Operations Associate Contract Opportunity

Explore the Operations Associate contract opportunity where you can excel in Plan Administration. Join us in the Head Office and contribute to maintaining high service standards.
This role is a 3-month contract with potential for extension, requiring 1-2 years of administrative experience, particularly in financial services. You will handle customer requests, ensuring all transactions comply with ESDC, CRA, and RQ regulations. Your ability to adapt quickly and provide feedback on improvements will be crucial for optimizing operational performance.
Key Responsibilities:
• Fulfill customer requests like withdrawals and transfers
• Ensure adherence to regulatory frameworks for transactions
• Administer contracts in accordance with operational standards
• Contribute to SME and UAT initiatives for enhancements
• Suggest improvements for processes and SOPs
Requirements:
• 1-2 years administrative experience preferred
• Knowledge in finance and mutual funds is ad...